Choosing the right supplier is as important as the design of your product.
Not every supplier is a perfect fit for every product.
Your suppliers are as important as your customers.
One of the biggest contributors to on-going quality issues is poor communication of problems.
The best suppliers are chosen by considering what is needed for the design, quality requirements, and alignment of business goals between the supplier and the client.
There are always challenges, but how a supplier responds to them is key in the long-term relationship.